They were great when they came out had a bit of an odd situation. And the guys handled it the best they could. And the price was in line with what I had been looking up. My only problem was I helped the guy dig to find my tanks and after 2 hours of probing and digging out my yard we still hadn't found it and i was informed that there is an additional fee for digging extra. This was the first time the septic had been dug up since we bought the house. Although I ended up paying extra they still took car of me with great service and now I have those locations marked for next time.